Welcome to Lab Testing Solutions Help Desk
Use this self-help tool to resolve most issues swiftly. If not, once you leave a message, a human will be in touch via the recommended method to ensure we find you a 'solution' the first time.SEARCH OUR PUBLIC DOCUMENTS BELOW
HR Directors - Attorney - ADMIN
Support for Admin
HR, Attorney, Officer, and management needs from compliance to access
I WAS SCREENED
Support for Individuals
I tested myself and need to follow up. Either for me another party.
Lab Partners
Distributor
Lab Testing Solutions is a partner of Quest Diagnostics and Labcorp. Your barcode will work at any respective lab or collection site.
Location Change
As a third party administrator for many labs, you can choose from any of the facilities or make changes.To maintain privacy, all requests MUST be online
Refund Form
Refunds are very rare. However, we understand if a situation arises beyond our control. Please submit a ticket to process
When All Else Fails...
Send us an email and let's help you out.
We still prefer voice and text to ensure ongoing accountability. These days, it's must easier to send you information that you can interact with.